WEBSITE TERMS OF USE & PRIVACY POLICY
Effective Date: May 27, 2026
Welcome to the Missouri Metabolic Health website (“Website”). This Website Terms of Use & Privacy Policy (“Policy”) governs your access to and use of this Website and related online services provided by Missouri Metabolic Health (“Practice,” “we,” “our,” or “us”).
By accessing or using this Website, you agree to the terms of this Policy. If you do not agree, you should not use this Website.
1. INFORMATIONAL PURPOSES ONLY
Content provided through this Website is intended solely for general informational and educational purposes.
Website content:
does not constitute medical advice;
does not establish a provider-patient relationship;
is not intended as a substitute for professional medical evaluation or treatment;
and should not be relied upon for medical decision-making.
You should always consult a qualified healthcare provider regarding medical concerns or treatment decisions.
2. NO EMERGENCY SERVICES
This Website and related communications are not intended for:
medical emergencies;
psychiatric emergencies;
crisis intervention;
or urgent medical situations.
If you are experiencing an emergency, call 911 or seek immediate emergency medical care.
3. PROVIDER-PATIENT RELATIONSHIP
Use of this Website alone does not establish a provider-patient relationship.
A provider-patient relationship is only established after:
completion of appropriate intake procedures;
review by a licensed provider;
and acceptance by Missouri Metabolic Health.
Submission of forms, appointment requests, or inquiries through this Website does not guarantee acceptance as a patient.
4. TELEHEALTH SERVICES
Missouri Metabolic Health may provide certain healthcare services through telehealth technologies.
Telehealth services remain subject to:
applicable federal and state law;
provider licensure limitations;
patient location restrictions;
clinical appropriateness;
and completion of required consent documentation.
Certain conditions, medications, or services may require:
in-person evaluation;
laboratory testing;
additional monitoring;
or referral to another provider.
5. ELIGIBILITY
You must be at least eighteen (18) years old or otherwise legally authorized to use this Website.
Access to services may be limited based on:
state licensure laws;
provider availability;
or operational limitations.
6. INFORMATION WE MAY COLLECT
We may collect information including:
name;
e-mail address;
phone number;
mailing address;
appointment requests;
communications submitted through forms;
demographic information;
website usage information;
IP addresses;
browser/device information;
and other voluntarily submitted information.
Certain information collected in connection with healthcare services may constitute protected health information (“PHI”) governed by HIPAA.
7. HOW INFORMATION MAY BE USED
Information may be used to:
respond to inquiries;
schedule appointments;
provide telehealth services;
communicate with users;
process payments;
improve Website functionality;
support operational activities;
provide educational content;
maintain security;
and comply with legal obligations.
8. COOKIES & ANALYTICS
This Website may utilize:
cookies;
analytics tools;
tracking technologies;
and related technologies.
These technologies may assist with:
Website performance;
user experience;
analytics;
marketing;
and operational improvements.
Users may adjust browser settings to limit certain tracking technologies.
9. THIRD-PARTY SERVICES
Missouri Metabolic Health may utilize third-party vendors including:
telehealth platforms;
scheduling systems;
payment processors;
analytics providers;
electronic health record systems;
communication vendors;
pharmacies;
laboratories;
and marketing platforms.
Third-party vendors may maintain independent privacy policies and security practices.
Missouri Metabolic Health is not responsible for third-party content, systems, or practices.
10. HIPAA & MEDICAL INFORMATION
Protected health information is governed separately by:
HIPAA;
HITECH;
applicable state privacy laws;
and the Missouri Metabolic Health Notice of Privacy Practices.
This Policy supplements but does not replace those protections.
11. COMMUNICATIONS
We may communicate with users through:
e-mail;
telephone;
text messaging;
patient portals;
newsletters;
and other electronic communications.
Electronic communications may involve inherent privacy and security risks.
Users may opt out of certain non-essential communications where applicable.
12. INTELLECTUAL PROPERTY
All Website content including:
logos;
branding;
graphics;
text;
educational materials;
videos;
images;
downloadable materials;
and software
are owned by or licensed to Missouri Metabolic Health and protected by applicable intellectual property laws.
Unauthorized reproduction, distribution, or commercial use is prohibited without prior written permission.
13. USER CONDUCT
Users agree not to:
misuse the Website;
interfere with Website operations;
attempt unauthorized access;
transmit malicious software;
impersonate another person;
submit false information;
or engage in unlawful activity.
Missouri Metabolic Health reserves the right to restrict or terminate access for violations of this Policy.
14. SOCIAL MEDIA & EDUCATIONAL CONTENT
Educational materials, blogs, newsletters, podcasts, videos, and social media content published by Missouri Metabolic Health are intended solely for informational purposes.
Such content:
does not establish a provider-patient relationship;
does not constitute individualized medical advice;
and may not apply to your personal medical circumstances.
15. DISCLAIMER OF WARRANTIES
This Website and all content are provided “as is” and “as available.”
To the fullest extent permitted by law, Missouri Metabolic Health disclaims all warranties, express or implied, including:
merchantability;
fitness for a particular purpose;
noninfringement;
and uninterrupted availability.
We do not guarantee:
accuracy;
completeness;
reliability;
or uninterrupted Website access.
16. LIMITATION OF LIABILITY
To the fullest extent permitted by law, Missouri Metabolic Health and its providers, contractors, affiliates, and representatives shall not be liable for:
indirect damages;
incidental damages;
consequential damages;
special damages;
loss of profits;
loss of data;
or damages arising from Website use or inability to access the Website.
17. DATA SECURITY
Missouri Metabolic Health utilizes reasonable administrative, technical, and physical safeguards designed to protect collected information.
However, no internet transmission or electronic storage system can be guaranteed completely secure.
18. CHILDREN’S PRIVACY
This Website is not intended for children under thirteen (13) years of age.
We do not knowingly collect personal information from children without appropriate authorization.
19. YOUR PRIVACY RIGHTS
Depending upon applicable law, users may have rights regarding:
access to personal information;
correction of information;
deletion requests;
communication preferences;
and privacy rights.
Requests may be submitted using the contact information below.
20. MODIFICATIONS TO THIS POLICY
Missouri Metabolic Health reserves the right to modify this Policy at any time.
Updated versions become effective upon posting to the Website.
Continued use of the Website constitutes acceptance of revised terms.
21. GOVERNING LAW
This Policy shall be governed by the laws of the State of Missouri, without regard to conflict-of-law principles.
22. CONTACT INFORMATION
Questions regarding this Website Terms of Use & Privacy Policy may be directed to:
Missouri Metabolic Health
https://missourimetabolichealth.com/
Support@MissouriMetabolicHealth.com
Fax: 800-856-9143
Phone: (816) 256-4733